The Elan Valley Hotel is a Victorian building classed as a country house hotel. It has provided hospitality to elderly guests and those with specific needs for more than 140 years. The hotel has been adapted to provide access for wheelchair users to the ground floor and one external accommodation room only. There is no lift in the hotel to the first floor.
We request that anyone wishing to make an enquiry or booking informs us of any special needs that they may have in order for us to meet any personal requirements.
Car parking is available at the main entrance or at the rear of the hotel. These areas although flat have a rough finish so care should be taken when approaching the hotel if persons have walking difficulties. Allocated parking next to the disabled friendly, external ground floor room is available.
Our reception desk is near the main entrance and can be accessed via a ramp and double doors wide enough for a wheelchair, motorised cart or double child buggy. There is no hearing loop at reception. From here wide doors and an internal ramp provide access to the ground floor of the hotel.
Access to reception, bar, restaurant and disabled toilets is also available through the ramped entrance at the front of the hotel.
All accommodation rooms are linked with a free room to room intercom service should you need to contact family or fellow guests staying at the hotel.
A ground floor room (Double Bed) is available, The room has level floor access, is fitted with a wet room, support rails to sanitary ware and level entry shower. The room also has an alarm in case of an emergency.
A banister runs all the way up the stairs to the first floor on the left hand side of the stairs. Corridors and public areas are all well lit.
Non feather or synthetic pillows are available on request.
The fire alarm is audio only however systems are in place to ensure the safe exit of all guests in the case of an emergency. If you have any concerns on this issue please discuss with hotel management.
The majority of diets can be catered for by prior arrangement. A table near the door can be arranged for easy access. Chairs are non fixed, chairs with arms are available. A large print menu is available on request.